How can we help?
We usually reply within 24 hours on weekdays. Pro & Business customers get priority.
Email support
support@loyaltycleaner.com — the fastest way to reach us.
Send an email →FAQ
Answers to the most common questions about accounts, cleanups, and privacy.
Read the FAQ →Billing & refunds
All billing is handled by our payment provider. Manage cards, invoices, and cancellations from your dashboard.
Refund policy →Response times
- Free plan — within 48 hours
- Pro plan — within 24 hours
- Business plan — within 4 business hours
Before you email us
Please include: the email address on your account, the inbox you connected, and a short description of what happened. Screenshots help a lot.