Privacy Notice

LOYALTY CLEANER is operated by Babatunde Olamide Folorunso, an individual sole proprietor. You can reach us at support@loyaltycleaner.com.

Account information — your name, email address, and password hash. Used to create your account, sign you in, and communicate with you about the Service. Legal basis: performance of contract.

Connected inbox data — with your permission, we access message metadata (senders, subjects, dates), message bodies for classification, and folder structures from your connected email providers (Gmail, Outlook). Used only to provide the cleaning, categorization, spam detection, and automation features you request. Legal basis: performance of contract.

Usage & telemetry — pages viewed, features used, cleanup counts, device type, browser type, IP address, and error logs. Used to operate the Service, prevent abuse, and improve product quality. Legal basis: legitimate interests.

Support messages — the contents of any messages you send us. Used to respond to your requests. Legal basis: legitimate interests.

Marketing preferences — your consent to receive product updates and tips. Legal basis: consent, which you can withdraw at any time.

We do not sell your personal data. We do not use your inbox contents for advertising. We do not use your inbox contents to train third-party AI models.

Service providers (subprocessors) — cloud hosting, database, authentication, email classification models, error monitoring, and analytics providers acting on our instructions under written data protection agreements.

Merchant of Record — Paddle.com Market Limited handles all payment processing, subscription management, tax compliance, and invoicing on our behalf. Paddle receives your name, email, billing address, and payment details when you purchase.

Email providers — Google (Gmail) and Microsoft (Outlook) when you connect an inbox, only to fetch and act on messages at your instruction.

Professional advisors — legal or accounting advisors when necessary to protect our rights.

Authorities — where required by law, court order, or to protect the vital interests of any person.

Some of our subprocessors are located outside your country of residence, including in the United States. Where personal data leaves the UK/EEA, we rely on Standard Contractual Clauses or equivalent safeguards approved by the relevant authority.

Account data — kept while your account is active and for up to 30 days after deletion, then removed.

Inbox data — cached only as long as needed to serve your requests; we do not keep long-term copies of your email contents.

Cleanup and usage logs — up to 12 months for security, abuse prevention, and quota accounting.

Billing records — retained by Paddle and by us for the period required by applicable tax and accounting law (typically 6-10 years).

Depending on where you live, you may have the right to: access the personal data we hold about you; correct inaccurate data; delete your data; restrict or object to processing; port your data to another service; withdraw consent at any time; and lodge a complaint with your local data protection authority.

To exercise any of these rights, email support@loyaltycleaner.com. We will respond within one month.

We use appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), encryption at rest for stored credentials and tokens, strict access controls, and regular reviews of our security posture. No system is 100% secure — please use a strong password and keep it confidential.

We use a small number of essential cookies to keep you signed in and to remember your preferences. We may also use privacy-friendly analytics cookies to understand how the Service is used in aggregate. You can control cookies through your browser settings.

LOYALTY CLEANER is not intended for children under 16. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Notice from time to time. If we make material changes, we will notify you by email or in-app before they take effect.

Questions or requests? Email support@loyaltycleaner.com.