Refund Policy

If you are not satisfied with your subscription, you may request a full refund within 30 days of your original purchase or renewal date. This gives you a full month to evaluate the Service risk-free.

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all purchases. To request a refund:

1. Visit paddle.net and find your order, or

2. Email us at support@loyaltycleaner.com and we will help you.

Once approved, refunds typically appear on your original payment method within 5-10 business days depending on your bank.

You will not be charged during the 7-day Pro free trial. Cancel any time before the trial ends and no payment will be taken. If you forget to cancel and are charged, you can still request a refund under the 30-day guarantee above.

One-time purchases (such as Deep Clean packs) are also covered by the 30-day money-back guarantee, provided the purchased action has not already been fully consumed.

Questions about refunds? Email support@loyaltycleaner.com.